services

OUR APPROACH

  • An Affinity
    Towards The
    Bigger Picture

    app1
  • Technical &
    Subject Matter
    Expertise

    app2
  • A Holistic
    Real-time View
    Of The Business

    app3
  • Tech Solutions In
    Line With Business
    Metrics Across
    Geographies

    app4
  • A Malleable
    Approach To
    Problem Solving &
    Implementation

    app5
  • Keeping Feasibility
    Considerations
    Right On Top

    app6
Reports suggest that the top two challenges that clients face in their digital transformation journey is that of:

1 Integrating Cloud ERP solutions with their existing ecosystem

2 Customization of Cloud ERP solutions to deliver the visibility & the business outcome they require

Which is why, starting from our discovery call right up to post implementation training & support, the Techcloudpro team will hand-hold you every step of the way. We try to see the big picture and apply our technical and subject matter expertise to build tech solutions that fit your business needs perfectly.

As an established NetSuite Solutions Provider, we use an exhaustive Business Requirements Discovery session to identify and recommend specific NetSuite modules or third party integration required to optimize your business processes and functions. This discovery session also allows to forecast and stick to strict implementation timelines within a robust Quality Assurance Framework.

We work as your partner to help you get the most out of your Netsuite ERP implementation

OUR OFFERING IN A NUTSHELL

A Detailed Discovery
Session

40 Hours of
Free Consultation

High Level ERP
Enablement Blueprint

Proof of
Concept

Upfront Cost
Assessment

24x7 Post Implementation
Support

ballon

Dedicated Servicing
Team

Thorough Documentation
of Implementation

End User Best
Practices

Handholding
& Training

Offsite & Onsite
Resource Support

OUR SERVICE PACKAGES

  • package
    Packages
  • advise
    Advise
  • moniter
    Monitor
  • optimise
    Optimize
  • arch
    Architect
  • platform
    Platform
  • Silver
    Gold
    Platinum
  • Silver
    Gold
    Platinum
  • Silver
    Gold
    Platinum
  • Silver
    Gold
    Platinum
  • Silver
    Gold
    Platinum
  • Support Services
  • 24x7 Email/Online System Issue/Bug
  • ad-gold
    ad-plat
  • mon-gold
    mon-plat
  • opt-gold
    opt-plat
  • arch-gold
    arch-plat
  • plat-gold
    plat-plat
  • 24x7 Email/Online High Severity Assistance
  • ad-gold
    ad-plat
  • mon-gold
    mon-plat
  • opt-gold
    opt-plat
  • arch-gold
    arch-plat
  • plat-gold
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  • 24x7 Phone-Based Technical Support
  • ad-gold
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  • mon-gold
    mon-plat
  • opt-gold
    opt-plat
  • arch-gold
    arch-plat
  • plat-gold
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  • Remediate Services (4 hours a month)
  • ad-plat
  • mon-plat
  • opt-plat
  • arch-plat
  • plat-plat
  • Assigned Technical Support Team
  • arch-plat
  • plat-plat
  • Training
  • Module Based
  • opt-gold
    opt-plat
  • arch-plat
  • plat-gold
    plat-plat
  • Industry Best Practices
  • opt-plat
  • arch-plat
  • plat-gold
    plat-plat
  • Business Process Optimization
  • opt-plat
  • arch-plat
  • plat-gold
    plat-plat
  • Remediate Services (4 hours a month)
  • opt-gold
    opt-plat
  • arch-plat
  • plat-gold
    plat-plat
  • Release Management
  • Release Awareness
  • mon-plat
  • opt-gold
    opt-plat
  • arch-gold
    arch-plat
  • plat-gold
    plat-plat
  • Release Guidance
  • mon-plat
  • opt-plat
  • arch-gold
    arch-plat
  • plat-gold
    plat-plat
  • Release Regression Testing
  • mon-plat
  • opt-plat
  • arch-gold
    arch-plat
  • plat-gold
    plat-plat
  • Performance and Scalability
  • Performance Monitoring – Quarterly
  • ad-silver
  • mon-plat
  • opt-gold
    opt-plat
  • arch-gold
    arch-plat
  • plat-gold
    plat-plat
  • Performance Assessment
  • ad-silver
  • mon-plat
  • opt-gold
    opt-plat
  • arch-gold
    arch-plat
  • plat-gold
    plat-plat
  • Scalability Assessment
  • ad-silver
  • mon-plat
  • opt-gold
    opt-plat
  • arch-gold
    arch-plat
  • plat-gold
    plat-plat
  • Environment Management
  • mon-plat
  • opt-plat
  • arch-plat
  • plat-plat
  • Optimization and Sustainment
  • Designated Customer Success Manager
  • mon-plat
  • opt-plat
  • arch-plat
  • plat-plat
  • Designated Optimizing Team
  • opt-plat
  • arch-plat
  • Business Solution Advisement and Assistance
  • ad-silver
    ad-gold
    ad-plat
  • mon-gold
    mon-plat
  • opt-plat
  • arch-plat
  • Technical Development Support and Assistance
  • ad-silver
    ad-gold
    ad-plat
  • mon-gold
    mon-plat
  • opt-plat
  • arch-plat
  • plat-plat
  • Activation Services
  • ad-silver
    ad-gold
    ad-plat
  • mon-gold
    mon-plat
  • opt-plat
  • arch-plat
  • Annual Review
  • Initial Review Included
  • ad-silver
    ad-gold
  • mon-plat
  • opt-plat
  • arch-plat
  • Annual Review Included
  • ad-silver
    ad-gold
  • opt-plat
  • arch-plat
  • Platform Environment and Architecture
  • Solution Architecture Advice and Input
  • arch-plat
  • plat-plat
  • Integration Architecture Review and Advisement
  • arch-plat
  • plat-plat
  • Integration Architecture Review and Advisement
  • arch-plat
  • plat-plat

PACKAGES

Silver
Gold
Platinum

peoplePEOPLE

2
3
4

costCOST (Monthly)

US $ 9,000.00
US $ 12,000.00
US $ 15,000.00

Service level agreement

oracle
  • oracle1Urgent - Immediate assistance - Production Issues-within 24 hrs
  • oracle2Urgent - Moderate Issues - within 48 hrs
  • oracle3Urgent - Development Issues - will be addresses on case basis
  • oracle4Customized solution for Client - adhoc meeting request admin work as and when needed following the ticketing system

tech
  • tech1Urgent - Immediate assistance - Production Issues-within 24 hrs
  • tech1Urgent - Moderate Issues - within 48 hrs
  • Non-dedicated resources Response Time

jira
  • jira1Exclusive Service for Platinum Users
  • jira2Toll Free # +1 (866) 983-2425

Get a 14 day trial for NetSuite Cloud ERP along with 40 hours of consulting from us, absolutely obligation free!